Customer service
The quality of our merchandise is reflected in the quality of our Customer Service Specialists. You can reach us from 9:00am–5:00pm Monday-Friday Eastern Time. If you would like to speak with a customer service representative, please call 1-800-ATCROSS (1-800-282-7677) or for a faster response, you can email us at customerservice@cross.com. We would love to hear from you. Please feel free to get in touch with us by using the address, phone numbers, and email contacts we've provided below.